下面是范文網(wǎng)會(huì)員“e8398”收集的給他打電話英語(共3篇),以供參考。

電話禮儀英語作文 篇1
1、通話時(shí)間:不要在他人的休息時(shí)間之內(nèi)打電話。如,每日上午7點(diǎn)之前,晚上10點(diǎn)之后以及午休的時(shí)間;也不要在用餐之時(shí)打電話。打公務(wù)電話,不要占用他人的私人時(shí)間,尤其是節(jié)、假日時(shí)間。
2、通話時(shí)間的長(zhǎng)度:以短為佳,寧短勿長(zhǎng)。一般限定在3分鐘之內(nèi),盡量不要超過這一限定。
3、通話內(nèi)容要簡(jiǎn)明扼要,長(zhǎng)話短說,直言主題,力戒講空話,說廢話,無話找話和短話長(zhǎng)說。
4、通話語言要文明。通話之初,要向受話方首先恭恭敬敬地問一聲“您好”!然后再言其他。終止通話預(yù)備放下話筒時(shí),必須先說一聲“再見”。
5、通話時(shí)態(tài)度、舉止要文明。
通話時(shí),“您好”,“謝謝”,“請(qǐng)”,“麻煩”,“勞駕”之類的謙詞該用一定要用。若撥錯(cuò)了電話號(hào)碼,一定要對(duì)聽者表示歉意,不要一言不發(fā),掛斷了事。
在舉止方面,應(yīng)對(duì)自己有所要求,不要把話筒夾在脖子下;不要趴著,仰著,坐在桌角上;不要高架雙腿在桌子上。撥號(hào)時(shí),不要以筆代手,通話時(shí),不要嗓門過高,終止通話放下話筒時(shí),應(yīng)輕放
服務(wù)行業(yè): 首先第一句話:你好!請(qǐng)問是某某先生/女士是嗎?在此表明你的身份,然后對(duì)起打擾您分鐘,說明你來電的目的是什么;最后某某先生/女士打擾你了,很高興與你通電話,再見!
不屬于服務(wù)行業(yè):你好!請(qǐng)問是某某先生/女士是嗎?然后表明你的身份以及來電的目的是什么;最后某某先生/女士就打擾你了,再見!
還有一點(diǎn)如果你是做為服務(wù)行業(yè)的人在接聽或打電話時(shí)一定要注意你的語速盡量要放慢,語氣溫和,要注意語氣的節(jié)奏,學(xué)會(huì)傾聽、多聽少講、多讓顧客講話、注意語言簡(jiǎn)潔、不要占顧客太多時(shí)間。
電話英語-1.打電話 接電話 篇2
Personal privacy, is not willing to open, no stranger to inquire about the secret, personal or private things.
In international social life, people generally pay respect individual privacy, and respect the privacy, as if a person in interpersonal skills have upbringing, respect and understanding can be an important sign of object interaction.
In international social life, how many, the personal income has been foreigners as their faces, is taboo others directly or indirectly. Remove wages, those who reflect personal economic conditions, such as tax amount, problems and bank deposit, the stock returns and housing area, car models, resorts, apparel brands, entertainment, etc, and personal income because, do not fit.
In general, the actual age abroad as "core", and "confidential for old" words taboo. The love of friends and relatives, junior, marriage and family life. In some countries, with straight talk about this problem, is likely to be regarded as boring, even to think is "sexual harassment". When chatting, generally dislike others for their own health concern.
Foreigners are put his own private residence as a private domain. They do not like the telephone number, residential address personal private information disclosure as pure ". We ask for others, such as "is where people", "what school", "what did before, that is normal. Yet these contents as foreigners ", "commercial secrets of the object against ask communication freely, without ever find each other" hukou ".
In international social life of faith and politics. In other foreign ask: "what are you doing recently?", "why haven't seen you for this kind of" foreigners, but very taboo problem to others who seek this kind of problem, not ever curiosity, failing to respect other people, is "ulterior motives.
We mentioned above, these problems are personal privacy issues. To respect the privacy of foreign friends, he must avoid involving these problems.
1, looking for similar habits.
Everyone has his own personality, hobbies, and interact in a way similar habits, relatively speaking, people everywhere, the problem is how to search to find you. First to watch each other's characteristics, age, social background and career life view, if both parties can pay attention to similar to the common language, and resonance.
2 and grasp the discretion of itself.
If a person is more outstanding, specialty to win the appreciation of others, and be happy with your nature, but if, instead of perfection, make the person has a kind of feeling that if the upper occasional exposes some personal shortcomings, but that will attract people close to you.
3, pay attention to the instrument and temperament.
Of course, treat people hospitable and natural than apathy introverted people are attractive. But the first meeting, this is nonsense doesn't give a person a kind of sedate feeling.
打電話的英語對(duì)話 篇3
A:能不能請(qǐng)杰克接電話?
B:請(qǐng)等一下,我去叫他.
A:Can I get Jack on the phone now?/
Could I speak to Jack,plese?/
Could i talk to Jack,please?/
Have I the pleasure of addressing Jack?/
May I have a word with Jack?
B:A moment please,/Hang on a moment please,/Hold on please,/Just a minute,
I'll fetch him up.
2 A:喂,請(qǐng)大衛(wèi)聽電話
B:請(qǐng)別掛斷.
A:Hello,I'd like to speak to David./
Hello,I'd like to talk to David./
Hello,get me David on the phone please./
Hello,David please./
Hello,would you ask David to step to the phone?
B:Don't hang up please.
3 A:喂,亨利在嗎?
B:我就是,您哪位?
A: Henry in?/ Henry there please?
B:This is 's speaking?/Who's that speaking?/Who's calling?
4 A:喂,是湯姆嗎?
B:對(duì)不起,他不在.
A: that Tom?/Is that you,Tom?
B:Sorry ,but he is out(not here at the moment).
5 A:喂,我是約翰,格林先生在嗎?
B:對(duì)不起,他現(xiàn)在不能聽電話,有口信給他嗎?
A: is John here./My name is John./John here./This is John./John speaking.
Is in?
B:Sorry,but he can't come to the phone right now .Any message for him?/
Sorry,but he is not I take a message /Is there any message I can give him?/Do you want to leave a word for him?/Do you want to leave a message?/Would you like to leave a message?
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