下面是范文網(wǎng)小編分享的英文道歉信范文5篇 英文道歉信范文翻譯，供大家參閱。
英文道歉信范文1
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at*******.
Yours in service
Tony
英文道歉信范文2
Dear Prof。 Patent，
I am very sorry to inform you that I did not manage to complete the book report you assigned last week，due to a sudden illness falling upon me a few days ago。 For the past few days I have been in hospital with a continuous fever，which has thus prevented me from any academic activity。 I hereby submit the doctor's note。
I would be very much obliged if you could grant me another week for the task，as my health is turning better。
Hope you can understand my situation and accept my apology。
Yours faithfully，
Li Ming
尊敬的Patent教授：
我非常遺憾地告知您我沒有完成您上周布置的讀書報告，因?yàn)閹滋烨拔彝蝗簧×?。過去的幾天中我一直持續(xù)高燒，住在醫(yī)院，因此無法進(jìn)行任何學(xué)術(shù)活動。隨信是醫(yī)生的診斷書。如果您能再給一周時間來完成它我將感激不盡，因?yàn)楝F(xiàn)在我的身體正在好轉(zhuǎn)。希望您能理解我的處境并接受我的道歉。
您真誠的，
李明
英文道歉信范文3
Dear Sir or Madame,
As one of the regular customers of your online store, I am writing this letter to express my complaint against the flaws in your product—an electronic dictionary I bought in your shop the other day.
The dictionary is supposed to be a favorable tool for my study.
Unfortunately, I found that there are several problems.
To begin with, when I opened it, I detected that the appearance of it had been scratched.
Secondly, I did not find the battery promised in the advertisement posted on the homepage of your shop, which makes me feel that you have not kept your promise.
What is worse, some of the keys on the keyboard do not work.
I strongly request that a satisfactory explanation be given and effective measures should be taken to improve your service and the quality of your products.
You can either send a new one to me or refund me my money in full.
I am looking forward to your reply at your earliest convenience.
Sincerely
yours
Li Hua
英文道歉信范文4
Dear Prof。Wong，
I am deeply sorry to inform you that I did not manage to complete the task you designated last week， due to a sudden illness falling upon me these days。 For the last week， I have been in a hospital with a continuous fever， which has prevented me from any activity。
To make up my fault， could you please extend my deadline to next Friday？ If so， I promise I will finish the task and send my report to you via email。
I do apologize again for any inconvenience it might bring to you， and hope you could accept my apology。
Sincerely yours，
LiMing
英文道歉信范文5
Dear Mary，
I’m very sorry for not having replied to your July 6th letter sooner。 When your letter
arrived，I was in Beijing。 As my secretary couldn’t forward it to me，it has been lying on my desk until I got back。
Thank you for all your news。 It is good to know that your company has agreed to sign the contract to continue the cooperation with us。 And we surely will have a bigger success in the near future。
Look forward to catching up and once again apologize for the delay。
Sincerely，
Tom
親愛的瑪麗，
我很抱歉沒有盡快回復(fù)您7月6日的.來信。當(dāng)你的信到達(dá)時，我在北京。當(dāng)我的秘書不能轉(zhuǎn)告我，已經(jīng)躺在我的桌子上，直到我回來。
我非常感謝你的消息。很高興知道你的公司已經(jīng)同意簽署合同與我們繼續(xù)合作。我們肯定會有一個更大的成功在不久的將來。
期待迎頭趕上，再次道歉。
真誠地，
湯姆
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